Revision 7 as of 2006-08-21 19:49:38

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I'm using this page to record notes and reminders while assessing trackers. Please do not edit these notes. (Feel free to add a comment at the bottom of a section if there's something you want to respond to; just don't edit my text.)

Trac

'View Active Tickets' query only returns a single spam query, but the bugs **are** in the tracker. Not sure why 'View Active' isn't working like I expect.

Tripped a Python traceback (query: all new/assigned/reopened, component is Documentation; group by Owner):

Traceback (most recent call last):
  File "/usr/lib/python2.4/site-packages/trac/web/main.py", line 335, in dispatch_request
    dispatcher.dispatch(req)
  File "/usr/lib/python2.4/site-packages/trac/web/main.py", line 220, in dispatch
    resp = chosen_handler.process_request(req)
  File "/usr/lib/python2.4/site-packages/trac/ticket/query.py", line 443, in process_request
    self.display_html(req, query)
  File "/usr/lib/python2.4/site-packages/trac/ticket/query.py", line 608, in display_html
    req.hdf['query.num_matches_group'] = num_matches_group
  File "/usr/lib/python2.4/site-packages/trac/web/clearsilver.py", line 195, in __setitem__
    self.set_value(name, value, True)
  File "/usr/lib/python2.4/site-packages/trac/web/clearsilver.py", line 243, in set_value
    add_value(name, value)
  File "/usr/lib/python2.4/site-packages/trac/web/clearsilver.py", line 235, in add_value
    add_value('%s.%s' % (prefix, k), value[k])
  File "/usr/lib/python2.4/site-packages/trac/web/clearsilver.py", line 242, in add_value
    set_str(prefix, value)
  File "/usr/lib/python2.4/site-packages/trac/web/clearsilver.py", line 213, in set_str
    self.hdf.setValue(prefix.encode('utf-8'), str(value))
Error: Traceback (innermost last):
  File "neo_hdf.c", line 805, in hdf_set_value()
  File "neo_hdf.c", line 795, in _set_value()
AssertError: Unable to set Empty component query.num_matches_group.Fred L. Drake, Jr.

Roundup

Slightly unclear how to sort to see most recent bugs (sort by descending activity, it turns out).

Interface feels pretty zippy. Also pleasantly simple compared to Jira.

Can't search based on attachments.

Can't sort users by ID, AFAICT.

Not receiving e-mails about my changes -- maybe I'll only receive messages when other people edit my issues.

Didn't try e-mail interface yet.

Jira

No anonymous bug submissions, at least as currently configured.

Interface is very dense -- many links, graphs -- though not as bad as Bugzilla. Might be off-putting to random users.

On the other hand, that summary information is useful: who has the most assigned bugs, which subsystems have the most bugs, etc.

Interface feels kind of slow -- it's not clear if this is because the server is slow, the database is so large, or because the HTML takes a while to render in my browser.

Version list in search seems to be unsorted.

Fancy filtering interface.

Has RSS feeds, which is kind of neat.

I didn't receive any e-mails; not sure if they're disabled in this installation, or if I need to do something to enable mail.

Launchpad

Filing a bug seems straightforward. All the other use cases are feasible.

Has extraneous features -- translations, bzr branches, specifications -- that might confuse bug reporters. Perhaps we'd use them, or perhaps we'd need to disable them.

Minor oddity: searching for bugs with patches lists a bug with three patches three times.

The ability to give a nickname for a bug is a neat idea.

Clicking on 'Python (upstream)' to change the status is not immediately obvious.

I couldn't decrypt the OpenPGP message Launchpad sent me (complains of a CRC error), so I couldn't confirm my key and try the e-mail interface.

The ability of cross-link Python bugs with bugs filed on other projects might be a really useful tool for getting more bug reports, and for introducing more people to Python maintenance.

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