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No anonymous bug submissions, at least as currently configured.

Interface is very dense -- many links, graphs -- though not as bad as
Bugzilla. Might be off-putting to random users.

On the other hand, that summary information is useful: who has the
most assigned bugs, which subsystems have the most bugs, etc.

Interface feels kind of slow -- it's not clear if this is because the
server is slow, the database is so large, or because the HTML takes a
while to render in my browser.

Version list in search seems to be unsorted.

Fancy filtering interface.

Has RSS feeds, which is kind of neat.

I didn't receive any e-mails; not sure if they're disabled in this
installation, or if I need to do something to enable mail.

I'm using this page to record notes and reminders while assessing trackers. Please do not edit these notes. (Feel free to add a comment at the bottom of a section if there's something you want to respond to; just don't edit my text.)

Trac

'View Active Tickets' query only returns a single spam query, but the bugs **are** in the tracker. Not sure why 'View Active' isn't working like I expect.

Tripped a Python traceback (query: all new/assigned/reopened, component is Documentation; group by Owner):

Traceback (most recent call last):
  File "/usr/lib/python2.4/site-packages/trac/web/main.py", line 335, in dispatch_request
    dispatcher.dispatch(req)
  File "/usr/lib/python2.4/site-packages/trac/web/main.py", line 220, in dispatch
    resp = chosen_handler.process_request(req)
  File "/usr/lib/python2.4/site-packages/trac/ticket/query.py", line 443, in process_request
    self.display_html(req, query)
  File "/usr/lib/python2.4/site-packages/trac/ticket/query.py", line 608, in display_html
    req.hdf['query.num_matches_group'] = num_matches_group
  File "/usr/lib/python2.4/site-packages/trac/web/clearsilver.py", line 195, in __setitem__
    self.set_value(name, value, True)
  File "/usr/lib/python2.4/site-packages/trac/web/clearsilver.py", line 243, in set_value
    add_value(name, value)
  File "/usr/lib/python2.4/site-packages/trac/web/clearsilver.py", line 235, in add_value
    add_value('%s.%s' % (prefix, k), value[k])
  File "/usr/lib/python2.4/site-packages/trac/web/clearsilver.py", line 242, in add_value
    set_str(prefix, value)
  File "/usr/lib/python2.4/site-packages/trac/web/clearsilver.py", line 213, in set_str
    self.hdf.setValue(prefix.encode('utf-8'), str(value))
Error: Traceback (innermost last):
  File "neo_hdf.c", line 805, in hdf_set_value()
  File "neo_hdf.c", line 795, in _set_value()
AssertError: Unable to set Empty component query.num_matches_group.Fred L. Drake, Jr.

Roundup

Jira

No anonymous bug submissions, at least as currently configured.

Interface is very dense -- many links, graphs -- though not as bad as Bugzilla. Might be off-putting to random users.

On the other hand, that summary information is useful: who has the most assigned bugs, which subsystems have the most bugs, etc.

Interface feels kind of slow -- it's not clear if this is because the server is slow, the database is so large, or because the HTML takes a while to render in my browser.

Version list in search seems to be unsorted.

Fancy filtering interface.

Has RSS feeds, which is kind of neat.

I didn't receive any e-mails; not sure if they're disabled in this installation, or if I need to do something to enable mail.

Launchpad

Filing a bug seems straightforward. All the other use cases are feasible.

Has extraneous features -- translations, bzr branches, specifications -- that might confuse bug reporters. Perhaps we'd use them, or perhaps we'd need to disable them.

Minor oddity: searching for bugs with patches lists a bug with three patches three times.

The ability to give a nickname for a bug is a neat idea.

Clicking on 'Python (upstream)' to change the status is not immediately obvious.

I couldn't decrypt the OpenPGP message Launchpad sent me (complains of a CRC error), so I couldn't confirm my key and try the e-mail interface.

The ability of cross-link Python bugs with bugs filed on other projects might be a really useful tool for getting more bug reports, and for introducing more people to Python maintenance.

AndrewKuchling/TrackerNotes (last edited 2008-11-15 14:01:05 by localhost)

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