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Comment: a response to lwickjr's suggestion
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I'm sorry that the mechanisms aren't convenient for all people 24x7. Anyone can learn how to use SourceForge. Submitting an item to the tracker is the only way to insure it doesn't get lost. This is open source. There's no tool-free phone support available. I'm sorry that the mechanisms aren't convenient for all people 24x7. Anyone can learn how to use SourceForge. Submitting an item to the tracker is the only way to insure it doesn't get lost. This is open source. There's no toll-free phone support available.

How can "normal" users report bugs in Python or the documentation?

The best way to submit bug reports for Python is to use the [http://sf.net/tracker/?group_id=5470&atid=105470 bug reporting page] of the Python project. You will need to be logged into the [http://sf.net/ SourceForge] site. That may mean you will have to sign up, but it's not difficult. The decision to not allow anonymous bug reports was made because so many reports were incomplete and required further input from the submitter. This was impossible with anonymous reports. All we could do was close such reports. reports.

["lwickjr"]: That's fine for people who are "power-users" *AND* have convenient web access at the time the bug is discovered. What about people who do *NOT* know how to use SourceForge or do *NOT* have Internet access when they're using ["Python"]?

I'm sorry that the mechanisms aren't convenient for all people 24x7. Anyone can learn how to use SourceForge. Submitting an item to the tracker is the only way to insure it doesn't get lost. This is open source. There's no toll-free phone support available.

["lwickjr"]: What about an official e-mail drop-box for people whose Internet access does not coincide with their Python usage?

["JesseWeinstein"]: Why should such a drop-box be official? I think it would be a wonderful idea for someone to set up a email address where people could send bug reports and publicise it. The mail to that address would then be read by the organizer, who could file bugs in SourceForge for the reports which were sufficiently complete to be useful. To publicise it, they could just list the address here, on the wiki. And the best thing is, anyone could do this. Including, if you are willing and able, yourself, lwickjr.

Asking for Help/How can "normal" users report bugs in Python or the documentation? (last edited 2011-03-26 23:09:43 by PaulBoddie)

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